What is diversity?
Differences in identity, life experiences, skills and all the ways that people differ with some being “protected characteristics” while others are not.
We need to manage diversity to enhance business performance.
Why manage diversity?
1. Improve creativity to sharpen your company’s competitive edge
2. Provide excellent customer care
3. Respond to market segmentation
4. Optimise people management
5. Be an ethical organisation
6. Stay within the law
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